Care Helpers directly addresses

Social Determinants of Health

How CareHelpers helps payors address social determinants of health

Health Insurance

Health plans are beginning to recognize that addressing Social Determinants of Health (SDOH) is imperative to achieving their quadruple-aim goals of improving the health of their members, improving the member experience, reducing costs, and improving provider satisfaction. There are many ways that health plans can address SDOH. Still, one of the most impactful is working with an organization like CareHelpers that can help identify and address the social needs of its members.

CareHelpers helps payors address social determinants of health by providing a comprehensive solution that includes identifying the social needs of members, connecting them with resources in their community, and providing ongoing support to ensure that members’ needs are being met. This solution is payer-agnostic and can be customized to meet the needs of any health plan.

Identifying SDOH needs A comprehensive assessment

The first step in CareHelpers’ solution is to identify the social needs of members. This is done through a comprehensive assessment that includes questions about housing safety & reliability, transportation, food security, natural disasters, mental health, social isolation, and other factors that can impact health. The assessment is conducted by trained care coordinators who are experts capable of identifying and addressing social needs.

We believe in equal access to a safe environment

CareHelpers’ solution is based on the belief that everyone deserves to live in a safe and stable environment with access to the resources and support they need to be healthy. This approach starts by identifying social needs. Once Care Helpers’ Care Coordinators have identified the social needs of members, they provide members and their families with a variety of resources and the comprehensive support needed to help address those needs. These may include adapting members’ home environments to meet their needs, connecting members with much-needed resources, providing support to navigate social service systems, in-home care & support services, and access to the appropriate help channels.

CareHelpers also provides ongoing support to members to ensure that their social needs are being met. This includes regular check-ins with members and their families, as well as deploying specialized Helpers to provide additional support when needed. In addition, CareHelpers’ care coordinators work closely with members’ healthcare providers to ensure that all of the resources and support services that members are receiving are coordinated and integrated with their overall healthcare plan. Moreover, care coordinators provide progress reports to health insurance providers on the social needs of their members and the services that are being provided to address those needs. This provides health plans with a mechanism to track the success of these SDOH initiatives.

A comprehensive solution to address SDOH

Social determinants of health are complex and multi-faceted, but by working with an organization like CareHelpers, health insurance providers can make a significant impact in addressing them. By providing a comprehensive solution that includes identifying, connecting, and supporting members with social needs, CareHelpers can help health plans achieve their quadruple-aim goals. If you would like to learn more about how CareHelpers can help your organization address social determinants of health, please contact us. We would be happy to discuss our solution in more detail and answer any questions you may have.

Social Determinants of Health

These are just some of the most pressing social determinants of health that Care Helpers directly addresses.

Safety at home

According to the CDC, one in four older adults falls each year in the United States. These generally result in a visit to the emergency room. However, the most concerning issue at hand is that one out of every five falls results in serious injury. Through a comprehensive analysis of the home environment, Care Helpers offers valuable recommendations that aim to prevent accidents.

Appropriate Nutrition

Care Helpers identifies key criteria for identifying proper nutrition in older adults. Moreover, it evaluates how accessible and how frequently members are consuming appropriate foods. To address this concern, Care Helper educates members and their families on grocery or meal delivery services and provides timely reminders.

Transportation

One of the main hurdles for older adults is access to reliable transportation. Inadequate access to transportation may prevent them from receiving timely medical attention, and having access to their medications. Furthermore, it produces social isolation. Care Helpers connects members with reliable transportation services and provides company during medical appointments.

Natural Disasters

As an island that is prone to natural disasters having the mechanisms in place to ensure the well-being of older adults is imperative. Care Helpers can identify if members are secure and have the necessary resources. If needed, they may help coordinate other temporary living arrangements to promote the safety of the member.

Mental Health

Care Helpers identifies markers of cognitive deterioration or changes in an individual’s mental health. Care Helpers can alert the appropriate parties so that immediate action can be taken.

Social Isolation

Social Isolation can lead to depression and emotional and physical deterioration. A personalized care plan is created and enables Care Helpers to offer the company and overall individualized care that an older adult requires.

Social Determinants of Health

How CareHelpers helps payors address social determinants of health

Health Insurance

Identifying SDOH needs A comprehensive assessment

We believe in equal access to a safe environment

A comprehensive solution to address SDOH

Safety at home

Appropriate Nutrition

Transportation

Natural Disasters

Mental Health

Social Isolation

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